The Gasper’s boost revenue with Rush & Kinga DowRead story
revenue generated from Klaviyo shipping flows
return on investment
Rush specializes in expert post-purchase setup and solved Truck Mount Forum`s problems by:
Truck Mount Forum (TMF) is a family-owned and operated cleaning service with a 31 years of experience in the business. They provide top-of-the-line carpet cleaning products, equipment information, and resources for carpet cleaning businesses.
With the rise of advanced technology, their conventional and outdated methods of order and shipment tracking were failing. Their customer support team struggled to keep up with the ever-increasing volume of WISMO queries.
TMF wanted a reliable shipment tracking solution to address the WISMO problem and to inform their customers of the accurate delivery times instead of making them guess. Rush understands TMF’s business needs and implements the following solutions:
TMF leveraged the Rush tracking page and personalized it to communicate the order status and other helpful information with their customers at all times. The branded tracking page helps TMF with the following benefits:
In addition, the branded tracking page enables TMF to monitor its customers’ purchase history and run effective marketing campaigns accordingly.
TMF utilizes the integration with Klaviyo for custom notifications and recommended products based on the customers’ past purchases. This allowed TMF to improve its email marketing by
Rush integrates with the best review apps out there like Okendo. It helps create review request email sequences and enables TMF to schedule these emails after the order is delivered.
Rush creates customized shipping reports to suit virtually any niche. TMF utilizes this feature to better understand their delivery times, carriers performance.