Rush doesn't just "track" and "show."
We create insights!

While keeping all data points, we connect the dots that provide the insights you need to understand your customers' delivery experience better and take proper action.


Shipment insights

Rush gives you a complete overview of your shipment's status and where you need to take action and provide the best possible experience.

  • Shipment exceptions
  • Returns in the last 30 days
  • Parcels not picked or not scheduled for delivery over 3 days
  • Shipments without carrier updates for a long time
Learn more
Shipment performances

Optimize customer service

Your team is now equipped with easy access to real-time visibility of store orders, shipments, and returns.

Real-time data

See your shipment information close to real-time

Robust search

Search based on multiple criteria supporting regex


Multiple filtering options to nail down the shipments you want to see

Export CSV

Export all your shipment data in CSV for further drill-down or analytic

The way you want it

Single view for all your data. Change column orders or hide part of the information that is not relevant to you

In your favorite tools

Integration with Zendesk and Gorgias coming in 2023

Shipment exceptions

Real-time orders and shipment visibility

See all your shipments and orders in one place and improve your customer and support experience with real-time updates of shipping statuses and bulk shipment manipulations. All of this will help you avoid the following:

  • potential chargebacks
  • customer complaints
  • negative reviews
Shipments filters

Robust shipment lookup

You can search by multiple criteria, such as customers, orders, and tracking numbers. Search supports regex - to answer any search needs.

You can filter by various criteria like

  • shipment statuses
  • carriers
  • delivery destinations
  • no update from X days
  • and more

Save and share direct links to your search results.

Shipments details

Shipment details

Get detailed information about your shipment all in one screen. This information includes

  • estimated delivery time
  • order details
  • customer information
Download your shipments as CSV

Export shipments via CSV

Export all your shipment data with delivery times, last-mile carrier, order, and customer information.

99.7% - Yes impressive!

99.7% correct tracking number mapping to carriers

We automatically map all your tracking numbers to carriers, so you do not need to worry or know which carrier companies your 3PL or warehouse use. For the other 0.3%, we covered you with custom carrier mapping rules and daily checks by our operational team.

A lot of carriers, really!

Integration with 1,317 carriers

Rush is integrated and receives updates from 1,317 express & LTL carriers and postal and freight services worldwide

See all supported carrier