Rush doesn't just "track" and "show."
We create insights!
While keeping all data points, we connect the dots that provide the insights you need to understand your customers' delivery experience better and take proper action.
Shipment insights
Rush gives you a complete overview of your shipment's status and where you need to take action and provide the best possible experience.
- Shipment exceptions
- Returns in the last 30 days
- Parcels not picked or not scheduled for delivery over 3 days
- Shipments without carrier updates for a long time
Optimize customer service
Your team is now equipped with easy access to real-time visibility of store orders, shipments, and returns.
Real-time data
See your shipment information close to real-time
Robust search
Search based on multiple criteria supporting regex
Filters
Multiple filtering options to nail down the shipments you want to see
Export CSV
Export all your shipment data in CSV for further drill-down or analytic
The way you want it
Single view for all your data. Change column orders or hide part of the information that is not relevant to you
In your favorite tools
Integration with Zendesk and Gorgias coming in 2023
Real-time orders and shipment visibility
See all your shipments and orders in one place and improve your customer and support experience with real-time updates of shipping statuses and bulk shipment manipulations. All of this will help you avoid the following:
- potential chargebacks
- customer complaints
- negative reviews
Robust shipment lookup
You can search by multiple criteria, such as customers, orders, and tracking numbers. Search supports regex - to answer any search needs.
You can filter by various criteria like
- shipment statuses
- carriers
- delivery destinations
- no update from X days
- and more
Save and share direct links to your search results.
Shipment details
Get detailed information about your shipment all in one screen. This information includes
- estimated delivery time
- order details
- customer information
Export shipments via CSV
Export all your shipment data with delivery times, last-mile carrier, order, and customer information.
99.7% correct tracking number mapping to carriers
We automatically map all your tracking numbers to carriers, so you do not need to worry or know which carrier companies your 3PL or warehouse use. For the other 0.3%, we covered you with custom carrier mapping rules and daily checks by our operational team.
Integration with 1,317 carriers
Rush is integrated and receives updates from 1,317 express & LTL carriers and postal and freight services worldwide
See all supported carrier