Our Mission

Bending e-commerce customer experience from a funnel to a flywheel.

Vision

Rush is a post-purchase platform that helps e-commerce business improve their operations - from order creation to unboxing, by automating customer communication, generating sales, minimizing chargebacks, and lowering operational costs.

And with simple words?

Rush helps you turn one-time buyers into repeat customers in just a few clicks through its shipping notifications that take them to high-converting & beautifully crafted tracking pages filled with upsells and cross-sells.

Why we're building it?

Customers' expectations have evolved over the last 10 years, greatly due to Amazon's obsession with customers. While Rush is a platform that provides post-purchase automation - predictive delivery date, order tracking, and communication with clients, there is a massive opportunity for e-commerce businesses.

We believe with the right setup and model, e-commerce businesses can add an additional 5% to 15% GMV coming from post-purchase automation.

Today we are generating millions of dollars as orders from the Rush tracking page and notifications for our clients - purely with automation and step-by-step recipes.

Who's supporting it?

Founders of SMS Bump - Georgi Petrov & Mihail Stoychev, Adii Pienaar co-founder of WooCommerce, Casey Armstrong CMO at ShipBob, Jonathan Kennedy Founder HeyCarson.com and SwiftExits.com, Yair Miron - CEO & Founder at Rise.ai, 11.vc, LAUNCHub, as well as our friends at Kong, Amazon Web Services and Sentry.

Backstory and timeline

The Rush founders come together to offer Amazon-like post-purchase customer experience to small and growing e-commerce brands, providing them with a cost-effective solution to ever-growing customer demands.

With an office in Sofia, Bulgaria, we are a remote-first company with employers around the world.

2020
  • Rush is founded
  • Rush launches Shopify integration
2021
  • Rush raises 2.5M seed round
2022
  • Rush reached 2,500 active clients
  • Rush is tracks over 1,000,000 orders monthly
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Brand assets

Get our brand assets that include our logo, product symbols, color palette, and branding guidelines.

Download brand assets .zip
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App Screenshots

Peek into our app with a selection of screenshots that showcase some of our most well-loved features.

Download screenshots .zip

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Looking for a quick comment, quote or response?

Reach out to us at press@rush.app or support@rush.app for any product or service request.