Our Mission

Bending e-commerce customer experience from a funnel to a flywheel.


Rush is a post-purchase platform that helps e-commerce business improve their operations - from order creation to unboxing, by automating customer communication, generating sales, minimizing chargebacks, and lowering operational costs.

And with simple words?

Rush helps you turn one-time buyers into repeat customers in just a few clicks through its shipping notifications that take them to high-converting & beautifully crafted tracking pages filled with upsells and cross-sells.

Why we're building it?

Customers' expectations have evolved over the last 10 years, greatly due to Amazon's obsession with customers. While Rush is a platform that provides post-purchase automation - predictive delivery date, order tracking, and communication with clients, there is a massive opportunity for e-commerce businesses.

We believe with the right setup and model, e-commerce businesses can add an additional 5% to 15% GMV coming from post-purchase automation.

Today we are generating millions of dollars as orders from the Rush tracking page and notifications for our clients - purely with automation and step-by-step recipes.

Who's supporting it?

Founders of SMS Bump - Georgi Petrov & Mihail Stoychev, Adii Pienaar co-founder of WooCommerce, Casey Armstrong CMO at ShipBob, Jonathan Kennedy Founder HeyCarson.com and SwiftExits.com, Yair Miron - CEO & Founder at Rise.ai, 11.vc, LAUNCHub, as well as our friends at Kong, Amazon Web Services and Sentry.

Backstory and timeline

The Rush founders come together to offer Amazon-like post-purchase customer experience to small and growing e-commerce brands, providing them with a cost-effective solution to ever-growing customer demands.

With an office in Sofia, Bulgaria, we are a remote-first company with employers around the world.

  • Rush is founded
  • Rush launches Shopify integration
  • Rush raises 2.5M seed round
  • Rush reached 2,500 active clients
  • Rush is tracks over 1,000,000 orders monthly

Brand assets

Get our brand assets that include our logo, product symbols, color palette, and branding guidelines.

Download brand assets .zip

App Screenshots

Peek into our app with a selection of screenshots that showcase some of our most well-loved features.

Download screenshots .zip

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Looking for a quick comment, quote or response?

Reach out to us at press@rush.app or support@rush.app for any product or service request.