Order Tracking Designed for Shopify

Convert one-time buyers into lifelong customers with Rush. Create customized shipping notifications for your customers and increase conversion rates.

PhonePhone
Arms Of Eve
Bella Ella Boutique
Burga
Elite Supps
Roma Designer Jewelry
TwinklingTree

How is Rush different?

Unlike conventional tracking solutions where you provide customers with the latest status of their parcels, Rush adds value by keeping them informed about everything via powerful notifications that cater to customers’ interests. It helps

  • increase revenue
  • reduce customer support costs
  • create a memorable customer experience
Dashboard
Popup
Popup
Popup

Built for all kinds of businesses

Rush is the perfect solution for you whether you’re a

Start-Up

Get started with a free plan including all the amazing features Rush has in store for you before moving out to the paid version.

Learn more

Dropshipper

Enjoy all features that will help your business grow - change origin, hide carrier information, find and replace, add order status widget, and more.

Learn more

Brand

Improve customer lifetime value with Rush post-purchase CX automation platform. Design tracking pages that fit your store brand, automated delivery notifications, and predictive delivery date on product details page.

Learn more

Shopify Plus merchant

As a shopify plus merchant, gain advantage of full automation, optimization, and conversion - along with 24/5 support on priority.

Learn more

High-End Multi-Performing Brand

Create ease for the team by managing all stores from one account, different member permissions, shared statistics and analytics, and comparing different store performances.

Learn more

Top Features

Analytics

Order tracking system

See all your shipments and orders in one place and improve your customer experience with real-time shipping status updates. This helps you avoid potential chargebacks, customer complaints, and negative reviews.

  • 99.8% correct automatic carrier mapping
  • 1000+ LTL and carriers integrated
  • Realtime update of shipping statuses
  • Multifunctional search & flexible filter
  • Export shipments via CSV
Learn more
Analytics

Analytics

Get actionable insights into your customers' post-purchase experience and your carrier shipping performance.

  • Shipment red flags screen
  • Carrier performance metrics
  • Delivery and transit times
  • Personalized analytics
  • Multistore comparison report
Learn more
Burga Tracking page

Tracking page

According to recent statistics, your customers visit the tracking page 2.7 times per order. You can utilize their visits to share information about their order and convert more customers with beautiful tracking pages.

Customize the tracking page with your brand’s style and display upsells and cross-sells, banners, promo codes, and top-selling products to drive sales.

Learn moreGet inspired
Keep customers informed with notifications

Delivery notifications

Order notifications outperform any other Marketing Email. Add your most popular products into your post-purchase communications and draw shoppers back to your tracking page.

  • 66.9% Average email open rate
  • 21.6% Average click through rate
Learn more
Increase conversion rate with pre-purchase estimated delivery dates

Predictive delivery date

Set the appropriate expectations from the start and boost your conversion within 5 mins, just like Amazon.

  • Display on Product and Cart pages
  • Display on tracking page when carriers do not provide ETA
  • Convert customers with clear delivery expectations
  • AI-driven, 90+% accurate every time
Learn more about Estimated Time of Arrival
Build authority by getting more reviews

Great reviews collection on autopilot

Capture your customers' reviews directly on the tracking page or within emails, right after they receive products. Because the more reviews you’d have, the more buyers you’d attract.

  • Integrates with 21+ apps out of the box.
  • Ability to add custom review links
  • Do not send review links if the shipment is stalled or problematic.
Learn more
Rush integrations

Integrate and elevate your post-purchase

Rush offers 35 integrations for your favorite marketing, reviews, fulfillment, and personalization apps - making it painless to integrate and upgrade capabilities.

Visit the app store
Rush for dropshippers

Dropshipping package

Rush provides anxiety-free experience for your customers to enhance customer retention and strengthen brand loyalty.

  • Hide or replace origin
  • Find & replace carrier messages
  • Carrier masking
  • Reveal Last Mile carrier Information
  • Pre shipments statuses
  • and more.
Learn more

With all these features, Rush is a no-brainer to pick

See how we compare to the soltions on the market

Case Studies

There’s a reason why the fastest-growing Shopify store owners choose Rush. Find out what our customers love about our software.

DesignComfort

Clothing

Design Comfort adds 2% GMV Annually with post-purchase automation

Read story
Primal Harvest

Health and beauty

Primal Harvest drives 166,000$ revenue annually with 2,075% ROI

Read story
Roma Designer Jewelry

Jewellery and accessories

Roma Designer Jewelry adds $50,000 GMV with Rush automation

Read story
Brazen Boutique

Clothing

Brazen Boutique achieves 3200% ROI with Rush automation

Read story
DesignComfort

Clothing

Design Comfort adds 2% GMV Annually with post-purchase automation

Read story
Primal Harvest

Health and beauty

Primal Harvest drives 166,000$ revenue annually with 2,075% ROI

Read story

Get set-up & running in 30 Minutes!

With all these features, Rush is a no-brainer.

Contact our sales team
Image

Frequently Asked Questions

Billing

Yes. Rush doesn’t require your credit card info to start a trial. You will be charged at the end of the trial, if possible; otherwise, the account will be downgraded to a free plan.

Each plan comes with different features and restrictions. To test all the features, upgrade to the most advanced plan.

Nope, you don't.

Yes. You can cancel your subscription anytime in your Billing Settings.

We have a free plan for up to 50 shipments per month. You may want to upgrade to paid plans based on your needs and shipment volume. However, if you pay the annual fee upfront, you get a 10% discount and an onboarding setup.

Don’t worry. If you go over your plan limits, we’ll give you the option to upgrade your plan or top up. You’ll always be asked to confirm an account upgrade before it happens. See how it works in the article Increase Usage Charges.

No, they are not.

Setup

You can get fully set up in less than 30 min if you want to do it all by yourself. We offer onboarding guidelines. However, if you need help, we usually can get back to you in 3 business days.

Yes, we can! Get your trial started on any Growth or Advance plan. Client setup is prioritized based on plan sizes.

You can sync your orders on demand up to the last 60 days.

We do not modify or change any of your data. Our default settings are read-only. However, after installation, if you want to change fulfillment links to point to your tracking page, or anything else - you can adjust that. The Rush app is flexible to what works best for you and is completely risk-free!

How does it work?

After you install it, Rush will start listening for new orders and fulfilments of your store. As soon as the order is fulfilled and is assigned a tracking number, Rush will start tracking that number. It usually takes about a minute for the tracking number to become visible within our system. During installation, we also set up a tracking page on your store and track your orders for the last 7-days for free to get you started.

The Rush app has been translated into more than 21 languages including: Chinese Simplified & Traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hindi, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Turkish, Vietnamese.

The tracking page supports out-of-the-box 82 languages. However, you can always add your own translations. You can find list with all languages in Multilingual tracking page article.

A shipment is a tracking number (valid or invalid) that is assigned to your fulfilled order. Some orders have multiple fulfilments thus, multiple shipments. Depending on your orders per month and how you fulfill them, shipments are an equal or greater number.

Rush re-syncs every shipment within 2 hours by default, with a few exceptions. However, based on our customers’ needs we can change that limit. If you have more questions regarding this, feel free to contact our support team.

Rush sends order and shipment events to your Klaviyo account. Based on those events, you can create Klaviyo flows and send transaction shipping updates. With Rush, you can send shipping emails—pre-transit, in-transit, out for delivery, delivered, and exceptions. You can find all about how Rush works with Klaviyo in our Klaviyo-dedicated resources.

You can build and customize your tracking page directly in Shopify Editor. You can style your tracking page with multiple app blocks and templates that Rush offers. If you need help building your tracking page, you can reach out to customer support and ask for expert setup service. We’ll provide you with the best practices for building a high-performance tracking page.

Ready to level-up your business?

Get started